Maximize success on the athenahealth platform
Streamlining products, optimizing workflows, and accelerating growth using my deep athenahealth expertise and industry knowledge, I empower healthcare innovators to unlock their full potential.
My name is Max Alsgaard-Miller.
With over a decade at athenahealth in product development, implementation, marketing, and operations, I bring a deep understanding of how the platform works and how medical practices operate. I partner with your team to provide the athena expertise you need, so you can focus on what you do best. Together, we’ll make sure your product is built the right way from the start, saving you time and maximizing results.
athenahealth Marketplace Strategy
Are you disappointed with the leads you're getting from the athenahealth Marketplace? Simply having a tile on the site isn’t enough to close deals. I’ll equip your team with the insights and strategies to position your solution effectively, maximize visibility, and drive adoption among medical practices. Together, we'll go beyond just getting noticed—we’ll ensure your product stands out from the competition and becomes essential to your target users.
Healthcare Product Development
Building quality products is challenging; building them in healthcare requires specialized expertise. I partner with your team to quickly get everyone up to speed on the critical nuances of health tech that can make or break your product’s success. From navigating athenahealth APIs and system configurations to optimizing customer workflows, I ensure your solution fits seamlessly into clinical environments and enhances user satisfaction. Together, we’ll validate product ideas, prioritize features that resonate with healthcare providers, and achieve true product-market fit. My advisory services help streamline conversations with prospects, customers, and stakeholders, making your growth journey smoother and more efficient.
AI and Automation Consulting
Whether you're developing an AI-powered product or looking to optimize your internal processes, I can help. For startups building AI solutions, I guide your team in identifying the right use cases, navigating the healthcare landscape, and ensuring product adoption among skeptical medical providers. For your own operations, I pinpoint opportunities to automate workflows, allowing your team to work more efficiently and at the top of their skill set. Together, we’ll develop a go-to-market strategy that makes your AI solutions indispensable while also enhancing your internal efficiency.
“Max's encyclopedic knowledge of athenahealth has transformed how we solve problems for our practices. From clinical workflows and patient portal & self check-in configuration to RCM optimization and custom SQL reporting, we can bring him any challenge and get a clear, effective solution quickly. He's helped us build automation between clinical documentation and billing that our practices love. And because he translates complex technical ideas into practical steps, our team feels more confident and capable. Working with Max is like having a senior athenahealth architect as part of our team.”
Lauren Jensen, Senior Manager of Customer Success at Osmind
“We recently received training on AthenaHealth from Max, and we were thoroughly impressed by his professionalism and expertise. He was exceptionally organized throughout the entire three-week training period, ensuring that each topic was covered clearly and efficiently.
Max answered every question with patience and provided detailed explanations that made the learning process smooth and effective. His deep knowledge of the Athena system gave our team confidence in applying what we learned to our daily work.
Overall, it was a very positive experience, and we truly appreciate the time and effort Max dedicated to our training.”
The Quick Claimers Medical Billing Team
“Max made our transition onto athena’s RCM tools far smoother than it would have been otherwise. He broke down complex billing concepts into clear steps we could apply, and he built custom DataView SQL that let us report and operate in ways athena doesn’t offer out of the box. His guidance shaped the revenue cycle approach for our MSO and gave us a scalable foundation to build on.”
Matthew Kannan, Head of Finance & Strategy at Osmind
Contact me.
Have questions about how my services can support your healthcare technology initiatives? Let's start a conversation and explore the possibilities together.