I help athenahealth marketplace partners figure out what's blocking growth, and fix it.
I track every company on the athena marketplace. I've implemented athena at 100+ practices and worked with dozens of marketplace partners. I know why some scale and others stall.
Hello, World!
WHEN TO CALL
"Sales flattened and we can't figure out what changed."
You got to 11-25 customers on founder energy. Now growth has stalled and nobody can see why from inside.
"athena is building something that overlaps with our product."
They shipped a free feature, or they're taking notes on what you're building. It's scary and you need to know what to do about it.
"Our integration is breaking as we scale."
What worked for your first two practices is failing at practice eleven. Architecture decisions need someone who's seen this play out.
"We have results but no way to prove it."
Customers would vouch for you, but nothing is captured. Your sales team and athena CSMs have nothing to share.
"We can't prove our value in language that gets budget approved."
The product works, but you can't translate it into an ROI story that gets contracts signed.
"We're on the marketplace and athena's ecosystem isn't working for us."
You have customers, but athena's internal teams don't know you. You're pushing when you should be creating pull.