athenahealth Integration: Understanding the 3 Available Pathways
Building a healthcare solution that connects with athenahealth? The integration documentation can leave developers unclear about which approach fits their use case. athenahealth offers three distinct integration pathways, Certified APIs, athenaOne APIs, and Dataview, each with fundamentally different capabilities, pricing models, and limitations. Understanding these differences upfront prevents costly architectural pivots and accelerates time to market. This guide breaks down what each pathway actually delivers, helping technical teams make informed integration decisions from day one.
Three Integration Pathways, Three Different Philosophies
Certified APIs: Government-Mandated, Developer-Friendly Pricing (free!)
Thanks to the 21st Century Cures Act, every certified EHR must provide free access to patient data through standardized APIs. athenahealth's Certified APIs deliver exactly that, FHIR-based endpoints focused on clinical information.
What's included:
Free access to standardized clinical data
Support for both FHIR R4 and FHIR DSTU2
Core clinical resources: allergies, conditions, medications, lab results, immunizations, and care plans
The reality check: These APIs prioritize regulatory compliance over developer convenience. FHIR's universal design means athenahealth's specific data gets mapped to generic fields, creating parsing challenges. Don't expect to build against athenahealth's FHIR implementation and simply flip a switch to work with Epic or eClinicalWorks, every EHR implements FHIR differently.
What you won't get: Billing data, appointment scheduling, provider management, clinical note content, or administrative functionality.
Best for: Patient personal health records and clinical decision support tools focused on problems, lab results, and medications.
athenaOne APIs: Purpose-Built for Workflow Integration
athenaOne APIs dive deep into athenahealth's operational ecosystem. These proprietary, fee-based APIs return data structured exactly how athena organizes it internally, making them intuitive for developers familiar with athenaOne's interface.
What you unlock:
Appointment management and scheduling workflows
Claims data and revenue cycle information
Write capabilities to push data back into athena
Clinical data organized logically for athenaNet users
The value proposition: If you understand athenaOne, these APIs feel natural and powerful. The data structure mirrors the user interface, giving you access to workflow-specific information that powers daily practice operations.
Trade-offs: Pay-per-call pricing requires volume planning, and the proprietary format limits portability to other EHR systems. But for athena-focused solutions, this pathway offers the best balance of functionality, reliability, and development speed.
Best for: Practice management solutions, workflow automation tools, and applications requiring deep athena-specific functionality.
Dataview: Enterprise-Grade Data Access
Dataview gives you a nightly-refreshed replica of your client's athenaNet database, accessible through Snowflake's cloud platform. This gives you near-comprehensive data access, not real-time API calls.
How it works:
Daily data extraction to a read-only replica
SQL query access through Snowflake
Schema mirrors athenaNet's internal data model
Native BI tool integration
The power: Access thousands of data points unavailable through standard reporting, with subscription pricing instead of per-call fees and full SQL capabilities for complex analysis.
The complexity: The schema reflects athena's internal structure, requiring a learning curve to understand table relationships. Plus, it's read-only with a 24-hour delay, dealbreakers for real-time applications.
Best for: Business intelligence platforms, research applications, analytics solutions, and data warehousing initiatives.
Smart Integration Strategy
The most successful integrations combine multiple pathways. A patient engagement platform might use Certified APIs for clinical data while leveraging athenaOne APIs for appointment scheduling. An analytics solution might pull historical data through Dataview while using athenaOne APIs for real-time updates.
Key planning factors:
Your specific data requirements and expected usage patterns
Cost structure preferences and technical architecture constraints
Compliance needs and scalability planning
Each factor determines your optimal integration approach and shapes your product's capabilities, cost structure, and scalability for years to come.
While options like Chrome extensions and RPA exist, athenahealth discourages these approaches in favor of the three primary pathways that form the backbone of reliable, scalable healthcare technology solutions.
Build for the Long Game
Starting with the right approach prevents costly refactoring when you hit unexpected limitations during growth. For existing integrations, strategic optimization can unlock significant cost savings and performance improvements.
Ready to design an integration strategy that scales with your vision? Let's align athenahealth's capabilities with your specific use case and build a technical foundation your team can confidently develop and maintain.